Privacy Policy
Last updated: October 26, 2025
Pay My Bills ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Pay My Bills when you use our website and services (collectively, the "Service") related to data, VTU, and utility bill payments.
1. Information We Collect
We collect several types of information to provide and improve our Service to you:
- Personal Identification Data: Name, email address, phone number, and physical address collected during account registration (`signup.php`).
- Financial and Transactional Data: Details about payments made, biller information (e.g., meter numbers, smart card numbers), amount paid, and transaction history.
- Technical Data: IP address, browser type, operating system, pages viewed, and the date/time of access when you interact with our website.
2. How We Use Your Information
We use the collected data for various purposes:
- To process and fulfill your service requests (data, VTU, and bill payments).
- To manage your account and provide customer support.
- To personalize your experience and track transaction history.
- To detect, prevent, and address technical issues and fraudulent activities.
- To send you transactional receipts, service updates, and marketing communications (with your consent).
3. Data Security
The security of your data is paramount to us. We implement robust physical, electronic, and managerial procedures to safeguard and secure the information we collect, including the use of SSL encryption for data transmission. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
4. Sharing Your Information
We may share your personal data with third parties only in the following circumstances:
- Service Providers: We share necessary information with payment gateways, telecommunication networks, and utility providers solely for the purpose of completing your requested transaction (e.g., sending your meter number to the electricity provider).
- Legal Requirements: We may disclose your data where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
5. Cookies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Email: support@paymybills.com (Mock Email)
- By Mail: Pay My Bills, Customer Support Department, 123 Digital Way, City, Country (Mock Address)